Who we are
This policy explains how Liquid Clips handles personal data for liquidclips.app, the Liquid Clips desktop app, the account app, and related backend services. Contact us at hello@liquidclips.app.
Data we collect
- Account data such as email address, name if provided, user ID, and sign-in state through Clerk.
- Billing and entitlement data such as plan, subscription status, renewal dates, and payment processor references through Stripe, Clerk Billing, or Whop.
- Affiliate attribution, including referral IDs captured from links or cookies and connected to your account if you sign up through a referral.
- Product analytics through PostHog, limited to internal IDs, tier, feature usage, event names, and funnel status.
- Support messages and operational diagnostics you choose to send us.
Data we do not send to analytics
We do not send raw emails, API keys, license JWTs, access tokens, local file paths, filenames, transcript text, or video content to PostHog analytics.
Videos, clips, and transcripts
Local-tier workflows process files on your device. Source videos, generated clips, transcripts, and project folders are stored locally unless you choose to publish, submit, share, or use a hosted feature.
Hosted AI for Pro and Agency may send the minimum content needed to our backend and AI processor to generate the requested result. Social publishing sends media and post metadata to Ayrshare and the target social platforms you choose.
AI provider keys
Free and Solo users bring their own AI provider key. The desktop app stores local secrets in the operating system keychain. Pro and Agency are designed to use a hosted Liquid Clips proxy so you do not need to provide your own key for covered features.
Google account data (Outreach feature)
If you choose to connect your Google account through the Outreach feature (“Link My Email”), Liquid Clips requests the contacts.readonly and gmail.metadatascopes solely to help you identify people you have already corresponded with as potential outreach targets for your own clipping business. This is opt-in: it only happens if you explicitly click “Link My Email” and complete Google’s consent screen.
For Gmail specifically, Liquid Clips reads only message metadata — the To: header of your recently sent mail, used to tell which addresses you email. Liquid Clips does not request, read, or have technical access to email message bodies, attachments, or subject lines under this scope.
- We do not read, store, or transmit the body content, attachments, or subject lines of your emails.
- We do not use Gmail or contacts data for advertising or resell it to any third party.
- Access is limited to what the Outreach feature needs to surface outreach suggestions to you.
- Google Contacts and Gmail data (recipient addresses and derived outreach suggestions) are held only in the app’s memory for the duration of your Outreach session and are discarded when you close the app or leave the Outreach screen. This data is never written to Liquid Clips’ backend or servers, and Google access/refresh tokens are never stored beyond that same session.
- You can revoke access at any time from your Google Account’s third-party app permissions page, which immediately stops Liquid Clips from accessing your Google data.
Liquid Clips’ use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Cookies and local storage
- Referral cookies remember affiliate attribution so first-touch credit works.
- Analytics cookies or local storage may help us understand activation, checkout, and product funnels.
- The desktop app may use local storage for local workflow state such as submission tracking and first-run state.
Subprocessors
- Clerk for authentication and account management.
- Stripe and Clerk Billing for card processing and subscriptions.
- Whop for memberships, Content Rewards context, affiliate tracking, and certain payouts.
- PostHog for product analytics using internal IDs only.
- Ayrshare for social connection and publishing workflows.
- OpenAI or other configured AI providers for hosted AI features.
- Railway and Vercel for backend and website hosting.
- Resend or another email provider for transactional email.
Security
- All traffic between your device, liquidclips.app, the account app, and our backend is encrypted in transit over HTTPS/TLS — including every Google OAuth request and API call the Outreach feature makes.
- Our infrastructure providers (Railway for the backend and database, Vercel for the website and account app) encrypt stored data at rest as a standard part of their managed platforms.
- Access to production systems and admin tooling is restricted to authenticated staff accounts and gated behind server-side authorization checks — no admin action is reachable by an unauthenticated request.
- Google account data handled by the Outreach feature receives an additional layer of protection beyond encryption: as described above, it is held in memory only for the session and is never written to disk, a database, or our backend at all — there is nothing at rest to protect for that data because it is never stored.
- Payment details are handled directly by our processors (Stripe, Clerk Billing, Whop) — Liquid Clips never receives or stores raw card numbers.
Retention
We keep account, entitlement, billing, and security records while your account is active and as needed for legal, tax, security, and accounting purposes. We delete or anonymise data when it is no longer needed.
Your rights
Depending on where you live, you may request access, correction, deletion, export, or restriction of your personal data. Email hello@liquidclips.app and we will respond.
Children
Liquid Clips is not directed to anyone under 18. We do not knowingly collect personal data from children.
Changes
We may update this policy as the product changes. The date above shows the latest version.
Data controller
The data controller for this policy is Liquidclips Ltd, a company registered in England & Wales. Written correspondence and data-protection requests can be sent to the address above or by email.
© 2026 Liquidclips Ltd · all rights reserved